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Disabling User Access

For auditing reasons, you cannot delete a ProMaster user if they have transactions linked to an account. Instead, you would disable them.

A disabled user cannot login to ProMaster. The user cannot verify their transactions, but you can re-assign their authority to another user for transactions to be verified. If you do not re-assign their authority, their transactions will stay in ProMaster as `Waiting Accountholder' until you assign someone the authority to manage those transactions. You would only disable a user if they leave the company and no longer need to make and verify transactions, or if there is a dispute over their transactions. As their information remains within ProMaster, if required they can be easily re-activated.

To disable user access:

1. Select the Admin tab;

2. From the Administration page, select the User List option on the left;

3. From the User List page, specify Search Parameters to refine your list of users;

See "Searching for Users"

4. Select the user(s) to be disabled from the list by activating the Select flag(s);

5. Click Set Properties;

6. Select `Inactive' from the User Status drop-down list;

7. Click Update Changes.

Tip:

To activate a disabled user, select `Active' from the User Status drop-down list. This can also be done via the User tab on the Profile Edit page by de-activating the Active flag.

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